Business texting is crucial for business. It is one of the key methods that can elevate your business to greater heights when used well. It is a clean simple method that does not require too much effort. It is an effortless marketing strategy that can be used to push your business products and advise clients on goings on that will benefit them. Some things, however, must be thought about before going too far.
First you shall need to identify a great SMS platform that works for you. It needs to be fairly priced so as to make economic sense. You shall need to carry out some research on which companies are offering the services and what offers they have that can work well for you. There is also need to strategize and come up with great content that will retain your customer base. Ensure you have checked on these two issues at first.
Business texting is a growing trend in the market and among professionals. This is found to be effective even when texting your boss and among employees. It is absolutely important to consider the fact that the way we text our friends and family members is not the same way business texting works, it is totally different.
When one is texting, it is very crucial to consider that they are doing it professionally hence the need to take caution on auto-correct. You should be in a position to go through your text to avoid the mistake of sending texts that include other characters or words that were not meant to be there. Make sure to check what you have typed before sending your text. It also shows that you were keen, serious and knew what you were texting about.
Intelligence should not be taken for a ride. Texting while there is a meeting in session is rude and the leader of the meeting might realize or conclude that you are not concentrating or your mind is far away.
While you want to be able to pass information in just a few characters, don’t use abbreviations. Abbreviations are very casual and may not sound professional. Some of these abbreviations do not mean the same to every person. Because your recipients are most likely of different ages, the old might not get what you are saying. Most times, typing the whole word is much easier and faster. Business texts are meant to be serious, emoticons tend to take that away because they are very causal.
It is important that you only send the texts to those who don’t mind so you need to find out. You will be spamming them if you don’t have their permission. You might risk getting a negative reaction to your texts. It won’t help your relationship if you also send the texts at the wrong time. Send the texts only during office hours.